The best project that I have worked on is REACH (APR 2020 – DEC 2020) platform, which is integrated with leading providers to send and receive email, SMS, IVR, social, and speaker messages. It is deployed for availability and business continuity. It is synchronized with customer’s databases to maximize personalization and integrity and leverages ENFORCE to verify privacy and portability events. Secure, role-based dashboards and an ETL data warehouse provide access to data, reports and analytics insights.