I am writing to express my strong interest in the Senior Executive position at [247]. As a highly motivated and experienced professional, I am excited to bring my skills and dedication to your growing organization.

 

I have had the privilege of gaining valuable experience in the field of customer support and technical operations throughout my career. My work as a Customer Support Officer at Les-concierges and my current role as a Senior Operations Officer at [24]7.ai, where I am part of a technical team serving an Australian Telecommunication Company, have equipped me with a diverse skill set and a deep understanding of the industry.

 

My core competencies include:

 

– **Technical Skills:** I possess strong problem-solving abilities and excel in analytical and troubleshooting tasks. I have experience escalating support desk tickets to Level 3 in critical situations.

 

– **Excellent Communication:** I pride myself on my exceptional oral and written communication skills, which enable me to effectively interact with customers and colleagues.

 

– **Training and Leadership:** I have successfully onboarded and trained junior tech support specialists, contributing to the growth and development of my teams.

 

– **Business Knowledge:** My educational background in commerce, including a B.Com degree, has provided me with a solid foundation in accounting, finance, sales, and marketing.

 

– **Technical Proficiency:** I am proficient in using the Windows Operating system, MS Office tools, and various customer relationship management systems.

 

– **Interpersonal Skills:** I am skilled in using positive language, demonstrating empathy, clear communication, effective listening, and maintaining self-control in challenging situations.

 

I am confident that my background and skill set align with the requirements of the Senior Executive position at 247. I am excited about the opportunity to contribute to your organization’s continued success and growth.

 

Enclosed with this letter is my resume, which provides further details about my work experience and qualifications. I welcome the opportunity to discuss how my expertise can benefit 247and look forward to the possibility of an interview.

 

Thank you for considering my application. Please feel free to contact me at 8861346672 or via email at [Your christhupriya77@gmail.com to schedule a conversation.

 

Sincerely,

Christhu Raja J